Update 10:52 AM EDT 4/4/25 - eduroam notice

TLRS1 is back up and fully operational. We continue to monitor performance.

If you experience issues, please contact help@incommon.org

eduroam notice 4/4/25

We are troubleshooting an eduroam outage with TLRS1 as of 2:10 AM EDT 4/4/25.

TLRS2 is up and working so if you have both configured your sites should be authenticating successfully to eduroam.

We'll report back with updates as available.

Update 23:30 ET - eduroam release 4/2/25 

The eduroam upgrade to the RADIUS infrastructure (tlrs1.eduroam.us) is complete. 

Note: We have seen intermittent looping for subscribers authenticating to view their logs through the eduroam log viewer. Log data is intact and when a user does get through, the log data is all visible. We're monitoring that and will troubleshoot as appropriate. 

Please contact help@incommon.org to report any issues.

eduroam release 4/2/25

eduroam staff will be upgrading the TLRS1 RADIUS infrastructure (tlrs1.eduroam.us) on Wednesday, April 2 between 21:00 - 23:00 EDT. Systems which are correctly configured to failover to tlrs2.eduroam.us will not experience a service disruption during this time.